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UX Researcher

The 1stdibs Product team is a highly collaborative team that creates buyer, seller, and internal product experiences for our users. We work in our office headquarters in Astor Place, New York City. As a multi-sided platform, the Product Team at 1stdibs is responsible for buyer and seller experiences across the web and app-based products, as well as a suite of web-based tools to support internal teams.

We are seeking a UX Researcher who will help teams understand user behaviors and needs by providing actionable insights that drive our business. A researcher at 1stdibs must be flexible, capable of adapting the right research methodology to fit the needs and constraints of a project while maintaining quality and rigor. The researcher will work with stakeholders to plan and execute research activities to support 1stdibs’ strategic initiatives and coach product teams in running discovery and usability activities.

 

What you'll do

  • Collaborate with product owners to understand how research can support their work, set their strategy, and prioritize their roadmaps
  • Identify the appropriate research methodology to answer different types of research questions (generative vs. evaluative)
  • Scope and execute research using a variety of methods including discovery interviews, usability testing, and surveys
  • Coach product teams on research best practices
  • Screen and recruit research participants including scheduling and managing incentives
  • Distill raw data, qualitative and quantitative, into actionable insights and opportunities
  • Present research findings and insights across teams, disciplines, and stakeholders
  • Use analytics tools to integrate user research insights and on-site behavior
  • Support the evolution of user journeys and personas

What you'll bring

  • Bachelor’s Degree in Human Computer Interaction, Psychology, or a related field
  • 1-2 years of experience as a UX researcher in a product environment
  • Experience with qualitative research including recruiting for and moderating interviews
  • Experience with quantitative research including building and analyzing surveys
  • Capacity to present research activities and findings across disciplines
  • Possess strong verbal, written and visual presentation skills with value placed on storytelling
  • Passion for helping teams develop user empathy

 

1stdibs is the world’s largest online luxury marketplace for rare and desirable objects. It has become the go-to source for the world's leading interior designers and consumers to find antiques, furniture, jewelry, vintage fashion and fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital and Alibaba, 1stdibs is a unique blend of expert curators and seasoned Internet executives from companies including Amazon, Google, eBay, Mlb.com, PayPal, and Twitter.

 

 

1stdibs is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.