{"id":1700,"date":"2023-11-15T14:34:28","date_gmt":"2023-11-15T14:34:28","guid":{"rendered":"https:\/\/www.1stdibs.com\/about\/?page_id=1700"},"modified":"2024-07-11T18:47:03","modified_gmt":"2024-07-11T18:47:03","slug":"promise","status":"publish","type":"page","link":"https:\/\/www.1stdibs.com\/about\/promise\/","title":{"rendered":"1stDibs Promise"},"content":{"rendered":"\n\n\t\t\t\t\"promisehero\"\n\t

The 1stDibs Promise<\/h1>\n\t

1stDibs is committed to your satisfaction and peace of mind with every purchase.\u00a0<\/h3>\n\t

Authenticity Guarantee<\/h2>\n\t

In the unlikely event there’s an issue with an item’s authenticity, contact us within 1 year for a full refund.<\/p>\n

LEARN MORE<\/a><\/p>\n\t

Vetted Professional Sellers<\/h2>\n\t

Our world-class sellers must adhere to strict standards for service and quality, maintaining the integrity of our listings.<\/p>\n

LEARN MORE<\/a><\/p>\n\t

Money-Back Guarantee<\/h2>\n\t

If your item is not as described, is damaged in transit, or does not arrive, contact us within 7 days for a full refund.<\/p>\n

LEARN MORE<\/a><\/p>\n\t

Price-Match Guarantee<\/h2>\n\t

If you find that a seller listed the same item for a lower price elsewhere, we’ll match it.<\/p>\n

LEARN MORE<\/a><\/p>\n\t

Exceptional Support<\/h2>\n\t

Our dedicated specialists will answer your questions and assist with any order-related needs.<\/p>\n

LEARN MORE<\/a><\/p>\n\t

24-Hour Cancellation<\/h2>\n\t

You have a 24-hour grace period in which to reconsider your purchase, with no questions asked.<\/p>\n

LEARN MORE<\/a><\/p>\n\t

Trusted Global Delivery<\/h2>\n\t

Our best-in-class carrier network provides specialized shipping options worldwide, including custom delivery.<\/p>\n

LEARN MORE<\/a><\/p>\n\t

1stDibs reserves the right to update or modify the terms of our Money-Back Guarantee<\/a> policy at any time.<\/i><\/p>\n\n","protected":false},"excerpt":{"rendered":"

The 1stDibs Promise 1stDibs is committed to your satisfaction and peace of mind with every purchase.\u00a0 Authenticity Guarantee In the unlikely event there’s an issue with an item’s authenticity, contact us within 1 year for a full refund. LEARN MORE Vetted Professional Sellers Our world-class sellers must adhere to strict standards for service and quality, […]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-promise.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1700","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n1stDibs Promise - 1stDibs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1stdibs.com\/about\/promise\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1stDibs Promise - 1stDibs\" \/>\n<meta property=\"og:description\" content=\"The 1stDibs Promise 1stDibs is committed to your satisfaction and peace of mind with every purchase.\u00a0 Authenticity Guarantee In the unlikely event there’s an issue with an item’s authenticity, contact us within 1 year for a full refund. 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