{"id":1958,"date":"2026-04-07T18:31:44","date_gmt":"2026-04-07T18:31:44","guid":{"rendered":"https:\/\/www.1stdibs.com\/about\/?page_id=1958"},"modified":"2026-04-14T07:34:07","modified_gmt":"2026-04-14T07:34:07","slug":"purchase-protection","status":"publish","type":"page","link":"https:\/\/www.1stdibs.com\/about\/purchase-protection\/","title":{"rendered":"1stDibs Purchase Protection"},"content":{"rendered":"\n\n\t

1stDibs Purchase Protection<\/h1>\n\t

Shop with confidence. We’ve got you.<\/h2>\n
\n\t\t\t\t\"authenticity\"\n\t<\/figure>\n\t

Authenticity Guaranteed<\/h2>\n\t

If it isn’t genuine, you get your money back. We give you a full year to flag any issues with an item’s authenticity for a 100% refund.<\/p>\n

Learn More<\/a><\/p>\n

\n\t\t\t\t\"sellers\"\n\t<\/figure>\n\t

Sellers We Know and Trust<\/h2>\n\t

We don’t let just anyone sell here. Every seller on our platform is a pro who has passed our strict inventory quality and service standards before they can list a single item.<\/p>\n

Learn More<\/a><\/p>\n

\n\t\t\t\t\"moneyback\"\n\t<\/figure>\n\t

Money Back Guarantee<\/h2>\n\t

If your item is damaged, never arrives, or doesn’t look as expected,<\/i><\/b> tell us within 7 days.<\/p>\n

Learn More<\/a><\/p>\n

\n\t\t\t\t\"pricematching\"\n\t<\/figure>\n\t

Price-Match Guarantee<\/h2>\n\t

You shouldn’t have to shop around. If the same seller has this item listed for less anywhere else, we’ll match that price.<\/p>\n

Learn More<\/a><\/p>\n

\n\t\t\t\t\"support\"\n\t<\/figure>\n\t

Real Support<\/h2>\n\t

Our specialists are here to answer your questions and handle any order issues from start to finish.<\/p>\n

Learn More<\/a><\/p>\n

\n\t\t\t\t\"24hour\"\n\t<\/figure>\n\t

24-Hour “Second Thoughts”<\/h2>\n\t

Buyer’s remorse happens. You have a full 24 hours to cancel your order for any reason – no questions asked and no fees.<\/p>\n

Learn More<\/a><\/p>\n

\n\t\t\t\t\"shipping\"\n\t<\/figure>\n\t

Protected Global Delivery<\/h2>\n\t

Your piece is tracked, protected and delivered exactly where you want it.<\/p>\n

Learn More<\/a><\/p>\n\n","protected":false},"excerpt":{"rendered":"

1stDibs Purchase Protection Shop with confidence. We’ve got you. Authenticity Guaranteed If it isn’t genuine, you get your money back. We give you a full year to flag any issues with an item’s authenticity for a 100% refund. Learn More Sellers We Know and Trust We don’t let just anyone sell here. Every seller on […]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-promise.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1958","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n1stDibs Purchase Protection - 1stDibs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1stdibs.com\/about\/purchase-protection\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1stDibs Purchase Protection - 1stDibs\" \/>\n<meta property=\"og:description\" content=\"1stDibs Purchase Protection Shop with confidence. We’ve got you. Authenticity Guaranteed If it isn’t genuine, you get your money back. 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