{"id":2018,"date":"2026-08-27T15:50:33","date_gmt":"2026-08-27T15:50:33","guid":{"rendered":"https:\/\/www.1stdibs.com\/about\/?page_id=2018"},"modified":"2026-08-27T19:13:25","modified_gmt":"2026-08-27T19:13:25","slug":"purchase-protection","status":"publish","type":"page","link":"https:\/\/www.1stdibs.com\/about\/purchase-protection\/","title":{"rendered":"1stDibs Purchase Protection"},"content":{"rendered":"\r\n\r\n\t<!-- TrustBox script -->\r\n<!-- End TrustBox script -->\r\n\t<p><strong>1stDibs Purchase Protection<\/strong><\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/hero_headline.png\" alt=\"hero_headline\" height=\"276\" width=\"1269\" title=\"hero_headline\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p>Shopping for luxury shouldn&#8217;t be a gamble. We&#8217;ve removed the risk by enforcing strict professional standards for every seller and providing a full year to flag authenticity issues. If an item is damaged or misrepresented, we step in with a refund.<\/p>\r\n\t<p>Plus, enjoy <a href=\"https:\/\/support.1stdibs.com\/hc\/en-us\/articles\/14544967384731-Cancellation-Policy?_ga=2.221666520.1138050267.1785848677-1010285007.1730218097\" target=\"_blank\" rel=\"noopener\">24-Hour Cancellations<\/a>, <a href=\"https:\/\/support.1stdibs.com\/hc\/en-us\/articles\/14516879314587-Shipping-Methods?_ga=2.261953869.1138050267.1785848677-1010285007.1730218097\" target=\"_blank\" rel=\"noopener\">Protected Global Delivery<\/a> and <a href=\"https:\/\/www.1stdibs.com\/contact\/\" target=\"_blank\" rel=\"noopener\">Real Support<\/a><\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/sellers_image.png\" alt=\"sellers_image\" height=\"606\" width=\"736\" title=\"sellers_image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p>We don&#8217;t let just anyone sell here<\/p>\r\n\t<p>1stDibs partners with over 5,500 trusted dealers around the world, but unlike other sites, we don&#8217;t allow consumer-to-consumer listings.<\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/marketplace_image.png\" alt=\"marketplace_image\" height=\"606\" width=\"736\" title=\"marketplace_image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p>A marketplace built on expertise<\/p>\r\n\t<p>Our internal experts carefully vet every seller&#8217;s background, industry reputation, and service standards before they join the platform.<\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/honest_image.png\" alt=\"honest_image\" height=\"606\" width=\"736\" title=\"honest_image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p>Keeping our marketplace honest<\/p>\r\n\t<p>To make sure you&#8217;re always getting high-quality pieces, we continuously audit our platform&#8217;s inventory for accuracy.<\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/experts_image.png\" alt=\"experts_image\" height=\"606\" width=\"736\" title=\"experts_image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p>Backed by true industry experts<\/p>\r\n\t<p>Our team comes from top auction houses, luxury brands, and acclaimed design businesses. We have certified gemologists, art historians, and appraisal experts leading our vetting process.<\/p>\r\n\t<p>For over 25 years, we&#8217;ve been the trusted global benchmark for luxury design &#8211; connecting the world&#8217;s premier dealers with buyers who expect the best.<\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/price_image.png\" alt=\"price_image\" height=\"606\" width=\"996\" title=\"price_image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p><strong>The best price, guaranteed.<\/strong><\/p>\r\n\t<p>You shouldn&#8217;t have to spend your time shopping around for a better deal. We promise you&#8217;re getting the seller&#8217;s best price on 1stDibs.<\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/authenticity_image.png\" alt=\"authenticity_image\" height=\"606\" width=\"996\" title=\"authenticity_image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p><strong>100% genuine, or your money back.<\/strong><\/p>\r\n\t<p>If an item is found to be inauthentic, you get a full 100% refund. We give you a full year from your purchase date to flag any authenticity issues with us.<\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/moneyback_image.png\" alt=\"moneyback_image\" height=\"606\" width=\"996\" title=\"moneyback_image\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p><strong>If it&#8217;s broken, wrong, or missing, we step in.<\/strong><\/p>\r\n\t<p>If your item gets damaged during transit, never shows up at your door, or doesn&#8217;t look like the photos, we will step in to make it right or get your money back.<\/p>\r\n\t<!-- TrustBox widget - Carousel -->\r\n  <a href=\"https:\/\/www.trustpilot.com\/review\/www.1stdibs.com\" target=\"_blank\" rel=\"noopener\">Trustpilot<\/a>\r\n<!-- End TrustBox widget -->\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t<a href=\"https:\/\/www.beoriginalamericas.com\/\" target=\"_blank\" rel=\"noopener\" itemprop=\"url\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/beoriginal_logo.png\" alt=\"beoriginal_logo\" height=\"164\" width=\"400\" title=\"beoriginal_logo\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t\t\t\t\t(opens in new tab)\t\t<\/a>\r\n\t<\/figure>\r\n\t<p>1stDibs is a proud member of <a href=\"https:\/\/www.beoriginalamericas.com\/\" target=\"_blank\" rel=\"noopener\">Be Original Americas<\/a>, supporting their mission to inform and educate the design industry on the ethical and economic value of authentic design.<\/p>\r\n<figure itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.1stdibs.com\/about\/wp-content\/uploads\/2026\/08\/nasdaq_logo.png\" alt=\"nasdaq_logo\" height=\"124\" width=\"438\" title=\"nasdaq_logo\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\r\n\t<\/figure>\r\n\t<p>Since 2021, 1stDibs has traded on the Nasdaq stock exchange under the ticker symbol DIBS.<\/p>\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>1stDibs Purchase Protection Shopping for luxury shouldn&#8217;t be a gamble. We&#8217;ve removed the risk by enforcing strict professional standards for every seller and providing a full year to flag authenticity issues. If an item is damaged or misrepresented, we step in with a refund. Plus, enjoy 24-Hour Cancellations, Protected Global Delivery and Real Support We [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-promise.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2018","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>1stDibs Purchase Protection - 1stDibs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1stdibs.com\/about\/purchase-protection\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1stDibs Purchase Protection - 1stDibs\" \/>\n<meta property=\"og:description\" content=\"1stDibs Purchase Protection Shopping for luxury shouldn&#8217;t be a gamble. 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