![\"traderefresh_hero3\"](\"https:\/\/www.1stdibs.com\/info\/wp-content\/uploads\/2019\/12\/traderefresh_hero3-1.jpg\" "\\"traderefresh_hero3\\"")
\nAs a member of the Trade 1st Program, you’ll enjoy the benefits dedicated to helping you and your team fulfill your vision and create something beautiful. You’ll have access to an unrivaled supply of furniture, lighting, d\u00e9cor and art from vetted sellers around the world at exclusive net prices, service tailored to your needs, comprehensive purchase protection that offers peace mind and publicity opportunities with 1stDibs customers.<\/p>\n
Each time you shop 1stDibs, you’ll accumulate points that help you reach a higher membership status and access richer benefits.<\/p>\n
Here’s how it works:<\/p>\n
You will only earn points for all confirmed purchases; shipping and taxes are not included, and points will be deducted if a purchase is canceled or returned. Purchases made by all enrolled colleagues of your firm will count toward your firm’s collective rewards.<\/p>\n
Click here<\/a> to see all the benefits available at each tier.<\/p>\n\t\t\t\t\tHow long does my status last?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Your Silver, Gold or Platinum status will last at least one calendar year. Status is based on points earned in the previous calendar year and the current year. So, if you earned Silver status in 2023, it will carry over in 2024. If you then achieve Gold in 2024, you will be Gold for the rest of 2024 and 2025.<\/p>\n\t\t\t\t\tDo points expire?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t On January 1, points towards your firm status reset to zero. Any status earned in the previous will carry over to the next year. Remaining cash back points towards your next cash reward under 5,000 will also expire on January 1.<\/p>\n\t\t\t\t\tWhat type of supply is available to Trade 1st Program members?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t You’ll find an unrivaled supply of furniture, lighting, d\u00e9cor and art from vetted sellers around the world at exclusive net prices. This includes everything from rare antiques, fine art or custom pieces from up-and-coming makers.<\/p>\n As a Trade 1st member you are able to place pieces on hold while you wait for client approval, or purchase them immediately.<\/p>\n Our range of expertly vetted listings are suited for all styles and budgets, and many of our pieces are ready to ship, so 1stDibs will help you meet urgent deadlines and wow your clients.<\/p>\n\t\t\t\t\tAs a Trade 1st Program member, do I get access to net price discounts or other special offers?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Yes! You’re entitled to up to 30% in net price discounts on furniture and art.<\/p>\n Beyond net price, you can also access quality items at a range of prices and styles, make tax-exempt purchases<\/a> and negotiate with sellers. Plus, if you find a seller has listed the same item elsewhere for cheaper, we’ll happily meet that price through our Price-Match Guarantee<\/a>.<\/p>\n\t\t\t\t\tAs a designer, can I shop tax-free?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Yes! There are two ways to register your resale or tax exemption certificates with 1stDibs to enjoy tax-exempt purchasing:<\/p>\n Once registered, you can visit your\u00a0Account Information<\/a>\u00a0page to manage certificates and renew expired (or soon-to-be-expired) documents.<\/p>\n Please note that Florida, Louisiana, Mississippi and New Mexico require an additional step to validate your tax exemption status, which may take 2 business days to process. If you need to make an immediate tax-free purchase related to one of these states, please\u00a0contact us<\/a>.<\/em><\/p>\n\t\t\t\t\tHow do I connect with a person to get help with a purchase or answer other questions I have?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t You can count on the support of our in-house experts who understand the complexities of trade projects, and are equipped to help you at every step — from navigating the supply chain to finding the right piece to managing its safe delivery. Plus, you can unlock access to a Dedicated Account Representative when you achieve Silver status.<\/p>\n Click here<\/a> to contact us for any of your questions or purchase needs.<\/p>\n\t\t\t\t\tI need help finding an item for my project, is there someone at 1stDibs who can help?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Yes, when you achieve the Silver status, you can save time with our complimentary sourcing service. Our specially trained art and design experts will shop on your behalf, combing 1stDibs and beyond for the best pieces for your project. Click here<\/a> to get started.<\/p>\n\t\t\t\t\tWhat is the return policy for Trade members?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Trade 1st members enjoy enhanced benefits that allow them to shop with confidence, including a 14-Day Return Policy.<\/p>\n As part of this policy, you have a minimum of 14 days to send back qualifying items — even if the seller doesn’t accept returns. Additionally, we’ll cover the restocking fees when you send back a qualifying item within the Trade Return Policy window.<\/p>\n Click here<\/a> for details.<\/p>\n\t\t\t\t\tWhat happens if an item I purchased arrives damaged or not as described?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t In the rare event your order is not as described, is damaged in transit or fails to arrive, you may be eligible for a full refund if you contact us within 120 days*, depending on your Trade 1st status:<\/p>\n Click here<\/a> to learn more.<\/p>\n *Effective January 7, 2025<\/em><\/p>\n\t\t\t\t\tHow can I see who is registered with my firm on 1stDibs?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Please log in to your Trade account and click into the Account Information<\/a> page and select Firm Details<\/a> to see the full list of users registered with your Trade firm.<\/p>\n Your membership in the Trade 1st Program entitles you to create a Designer Portfolio, and includes eligibility for firm marketing opportunities that connect you with potential new clients and help you grow your brand. Inclusion in these opportunities are dependent on your firm having a complete, published Portfolio with professional-grade photography, and is at the sole discretion of 1stDibs.<\/p>\n Click here<\/a> for a tutorial on setting up your Designer Portfolio.<\/p>\n\t\t\t\t\tHow do I create a Designer Portfolio on 1stDibs.com?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Your Designer Portfolio lives on 1stDibs.com and showcases your work to our high-net-worth customers and your potential new customers. Click here<\/a> to view a helpful tutorial on how to quickly and easily publish your Portfolio.<\/p>\n\t\t\t\t\tWhat marketing opportunities are available for my firm through 1stDibs?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Publicity on 1stDibs may include the following placements:<\/p>\n As a Trade 1st member, you earn one point for every $1 spent on 1stDibs, and upon reaching 5,000 points, you will receive a cash back reward up to $50, depending on your status level. Firms enrolled in Trade 1st Program will earn points when they purchase furniture and art on 1stDibs or by other actions as announced by 1stDibs (e.g. promotions). $1 spent equals 1 point, unless you earn bonus points from other actions.<\/p>\n\t\t\t\t\tHow do I receive cash rewards?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Rewards are emailed to your firm’s rewards owner, as a digital card and can be used to shop online anywhere — or distributed to your colleagues for a project well done.<\/p>\n Please note, your reward owner must claim your firm’s reward within 60 days or it is void. Until the reward is redeemed, it is not your property and you have no claim to the reward or the cash value it represents. Please click here<\/a> to view your firm’s rewards owner and request changes if necessary.<\/p>\n\t\t\t\t\tHow long does it take to receive my cash back reward?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t You can expect to receive your cash reward within 2-4 weeks.<\/p>\n\t\t\t\t\tIf my firm’s cash back reward increases, when does the higher amount take effect?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t Once you start earning increased cash back rewards, the higher amount will be effective immediately.<\/p>\n\t\t\t\t\tHave more questions?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t View the Trade 1st Program terms here<\/a> and feel free to contact us at https:\/\/www.1stdibs.com\/contact\/<\/a>.<\/p>\n\n","protected":false},"excerpt":{"rendered":" Trade 1st Program FAQs How does the Trade 1st Program work? Expand As a member of the Trade 1st Program, you’ll enjoy the benefits dedicated to helping you and your team fulfill your vision and create something beautiful. You’ll have access to an unrivaled supply of furniture, lighting, d\u00e9cor and art from vetted sellers around […]<\/p>\n","protected":false},"author":113,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6008","page","type-page","status-publish","hentry"],"acf":{"request_fullscreen":false},"yoast_head":"\n\n
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