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Director of Strategy & Operations (Sales & Sellers)

We are seeking a Supply Strategy & Operations Director to drive 1stDibs’ commercial supply strategy. You will be responsible for supporting our Chief Commercial Officer in expanding upon the initiatives that will ultimately drive supply and GMV for the business. You will partner with the Supply leadership team and its cross-functional counterparts to identify and develop actionable insights. On the Operations side, you will lead  a team and identify areas for process improvements to deliver a best-in-class experience for our suppliers. 

We are looking for someone who has experience in an internal strategic role or consulting. You should have a passion for process optimization, analytics, and project management, and creating recommendations for our executive group. To be successful, you need to have well-rounded management skills - including the ability to think critically about data, solve complex problems, and collaborate cross-functionally.  

What you’ll do

  • Responsible for providing actionable data, reporting and insightful trend analysis along with thoughtful recommendations in order to make performance improvements and transformational changes within our organization
  • Inform the strategy related to supply growth initiatives to drive GMV, improved cost efficiency, and elevate the 1stDibs brand
  • The individual will work independently with few direct reports as well as collaboratively across the team and other departments to execute on programs, processes and policies that will have a profound impact on the business overall
  • Support resource planning on an annual, quarterly, and ad hoc basis 
  • Act as one of the key points of contact for the Product team to ensure business changes are managed with the service organization in mind
  • You’ll be working closely with the Partner Management, Business Development, and Art and Design Research teams to gather feedback, analyze, identify opportunities, implement new processes, and create reports.
  • Conduct ad hoc analysis as needed to solve a wide range of business problems and questions
  • Present key findings, business insights, analysis and recommendations to the leadership team
  • This role will be executing a number of operational tactics and programs on behalf of the department, both internally and cross functionally

What you’ll bring

  • Minimum 7 to 9 years of experience in consulting or an internal strategy role with a proven ability to lead and an in-depth knowledge of support organizations
  • Experience working cross-functionally to deliver results and drive business impact
  • Excellent verbal, written, organizational and interpersonal communication skills, with strong emphasis on listening; demonstrated project management skills and the ability to thrive in a team environment
  • Ability to adhere to high personal performance standards; integrity, business ethics and the desire and ability to continuously learn
  • Ability to building relationships and trust with business partners and peers
  • Experience with Salesforce, Looker and GSuite
  • Financial fluency, business acumen and ability to say it with data always
  • Experience working in a fast paced environment, with a positive ‘can do’ attitude to do whatever it takes to succeed

 

About 1stDibs

1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, fine jewelry, watches and fashion.

1stDibs is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.

For additional information about location requirements, please discuss with the hiring team following submission of your application.