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Manager, Furniture & Art Private Client

1stdibs is seeking a sales leader for our Furniture and Art Private Client team.  Reporting into the Director of Private Client and Consumer Sales, the Manager will help to build a Private Client Furniture and Art program that matches the 1stdibs brand promise.  The Private Client team combines order-related service and proactive sales outreach for HNW/UHNW buyers. As befitting the brand, sales efforts are personalized and relevant to each client.

This is an evolving function within a growing company, so comfort with ambiguity, change, and very hands-on work is important.  It’s crucial for the Manager to be a strong leader, coach, and advocate for her/his team.

 

What you'll do

  • Develop and oversee the Furniture and Art Private Client team, which serves a global base of high net worth individuals
  • Partner with the Manager of the Jewelry and Fashion Private Client team to cross-sell and share best practices, acting as leaders within the larger Private Client team
  • Manage a growing team of specialists and associates to effectively cater to the needs of 1stdibs most important clients; define a proactive sales strategy to increase order value and frequency
  • Drive team to achieve and exceed sales goals by managing daily, weekly, monthly, and quarterly metrics and tools; Manage to metrics to ensure we deliver on our sales and service standards and lead continuous improvement efforts to drive higher performance
  • Maintain the highest standards of communication and service to ensure buyer loyalty; actively coach the team to ensure consistency in process and delivery
  • Develop and deliver training to the team; identify gaps requiring external expertise

 

What you’ll bring

  • 4-6 years experience in a luxury sales leadership role, ideally one requiring phone-based, in-person and digital sales interactions
  • 3+ years scaling and managing a team of 6-10 employees
  • Proven track record of meeting sales quota
  • Ability to implement technology solutions to optimize team performance; deep familiarity with Salesforce or other CRM and Sales Enablement software
  • Analytically strong, with experience using Excel, Salesforce and other tools to analyze, manage and report on team performance
  • Excellent written and verbal communication skills; demonstrated ability to build relationships with subordinates, peers, executives and clients
  • Experience within a digital/e-commerce environment and high-end furniture, art, jewelry and/or fashion is a plus

 

1stdibs is the world’s largest online luxury marketplace for rare and desirable objects. It has become the go-to source for the world's leading interior designers and consumers to find antiques, furniture, jewelry, vintage fashion and fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital and Alibaba, 1stdibs is a unique blend of expert curators and seasoned Internet executives from companies including Amazon, Google, eBay, Mlb.com, PayPal, and Twitter.

 

1stdibs is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.