Salesforce Admin

We’re looking for a Salesforce Administrator to join our New York,NY product team and help us optimize our use of Salesforce at 1stDibs.com. This person will be responsible for the configuration, customization, and day-to-day support of our Salesforce.com CRM platform across sales, account management and service functions.

The ideal candidate will have experience working cross-functionally with stakeholders, documenting functional requirements, constructing test cases, building configuration, and deploying functionality within Salesforce. This candidate will have 2 to 4 years of experience as a Salesforce Administrator, with a solid track record of architecting and deploying Salesforce at the enterprise level.

What you’ll do

• Work with our Salesforce team to advance and maintain the enterprise-wide CRM implementation to accelerate delivery of innovative, high quality solutions to meet the company’s needs
• Execute prioritized support requests and administrative needs of users across different departments
• Translate business requirements into working solutions using a combination of Salesforce configuration and custom development approaches
• Perform development, testing, implementation, documentation, and update tasks relating to the CRM instance and other integrated applications
• Create (design, document, build) and manage (test, deploy) custom objects, fields, formulas, validation rules, custom workflow, approval processes, and other enhancements to CRM
• Audit, uncover and resolve data quality issues
• Develop and lead training programs to ensure Salesforce capabilities are used effectively and consistently across all teams
• Work in a mature org, utilizing Sales Cloud, Service Cloud, Experience Cloud, Einstein

What you’ll bring

• BS in Computer Science or related field, or equivalent experience
• 2-4 years Salesforce administration experience (across sales, marketing and service functions) leading technical implementation, day-to-day operations, and long-term maintenance of Salesforce at the enterprise level
• Formal Salesforce certification – Salesforce Administrator (201) and/or Developer (401)
• Strong quantitative and analytical skills
• Data experience, from data entry to data cleansing in Microsoft Excel and other tools
• A passion for problem-solving
• Proven success and complete comfort working for high growth, fast-paced, rapidly changing, team-oriented environments

Not a requirement, but a definite plus!

• Experience building on the Salesforce Lightning platform
• Familiarity with SalesforceDX
• Understanding of release management processes, Git and CI/CD

1stdibs is the world’s largest online luxury marketplace for rare and desirable objects. It has become the go-to source for the world's leading interior designers and consumers to find antiques, furniture, jewelry, vintage fashion and fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital and Alibaba, 1stdibs is a unique blend of expert curators and seasoned Internet executives from companies including eBay, Gilt, Google, FreshDirect, Mlb.com, Shutterfly, and Twitter.

1stdibs is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.

1stDibs is actively hiring and, in response to COVID-19, conducting all interviews and onboarding virtually. Any new or current team members will be temporarily working remotely until our offices reopen, at which point all employees are expected and required to return physically to the New York office.

For additional information about location requirements, please discuss with the hiring team following submission of your application