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Seller Partner Manager

1stDibs is the world’s largest online luxury marketplace for rare and desirable objects. Since 2000, we have captured the magic of the Paris flea market and have become the go-to source for the world's leading interior designers and consumers to find antiques, furniture, jewelry, vintage fashion and fine art.

Our ever expanding international business is seeking motivated self starters with an entrepreneurial mindset and adaptable attitude to join our New York office. We pride ourselves on our open minded approach and inclusive environment, encouraging all of our staff to contribute to the improvement of our service and the business as a whole.

At 1stDibs, our sellers are our strategic partners and this job is a critical part in building and maintaining these important relationships. We are looking for a highly motivated, organized and resourceful individual to join as an Account Manager, internally referred to as Partner Manager. The ideal candidate is an advocate for our sellers, someone who has had experience with luxury brands/products, a quick-thinking problem-solver, and a patient and collaborative team member. This person must love working with people to build and maintain accounts and must be able to remain professional and helpful under pressure. 

What you'll do

  • Act as the key link between sellers and 1stDibs, manage expectations and educate sellers on how to use the 1stDibs platform successfully
  • Develop and maintain excellent relationships with new and existing sellers, including proactively delivering feedback and best practices
  • Identify opportunities and implement strategies to help increase seller success; meet or exceed KPIs related to seller satisfaction and growth
  • Drive seller satisfaction by delivering excellent service on all seller interactions
  • Understand and devise methods of tracking and meeting the needs of our audience and seller; keep current on the competitive landscape
  • Develop deep subject matter expertise on seller products
  • Play an instrumental role in ensuring that 1stDibs maintains its integrity by influencing the merchandising and inventory mix of our verticals
  • Aid in explaining and enforcing 1stDibs' internal policies

Who you'll bring

  • 1-2 years B2B account management, business development or sales experience
  • Experience working in e-commerce companies a plus
  • Knowledge of and experience with sellers and luxury products an advantage
  • Superb attention to detail and organization
  • Proven track record of meeting and exceeding KPI/quotas
  • Ability to multitask and work well in a self-directed, fast-paced environment where priorities change quickly
  • Demonstrated ability to influence internal and external decision makers
  • Excellent writing, speaking, presentation and computer skills, including Word, Excel, and PowerPoint; ability to articulate ideas clearly and appropriately based on the audience

About 1stDibs

1stDibs is a leading online marketplace connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, fine jewelry, watches, and fashion. We feature listings from a worldwide network of trusted sellers, each of whom has been thoroughly vetted by our in-house experts. Our best-in-class platform allows shoppers to buy directly, negotiate a price or bid on items at auction and enables them to interact with sellers throughout all stages of the transaction — including item inquiries, price negotiations and customization requests.

1stDibs is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.