If you return an item under the seller's return policy or the terms of the 1stDibs user agreement, Klarna will issue you a new statement. Follow 1stDibs’ return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return,” and Klarna will  pause your statement. As soon as 1stDibs has processed your return, Klarna will send an adjusted invoice within 5-7 business days.

The 1stDibs marketplace enables you to purchase one item at a time -  with some exceptions. If you wish to purchase multiple items with Klarna, simply checkout individually for each and select Klarna as your payment method.

The 1stDibs Promise offers protection for goods that are received damaged, broken or defective. Refer to the dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as 1stDibs has registered your return, the refund will be processed within 5-7 business days.

You are responsible for your statement upon confirmation of your order. For updates regarding your order status, please log into your Klarna account and select "Orders" from the drop-down to view the most up-to-date information.

If your statement does not match your order details, please contact 1stDibs directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.

Don’t see your question here? View Klarna’s full FAQ page. You can reach Klarna anytime at www.klarna.com/us/customer-service/ or by downloading the Klarna app.