Trade Tip: How To Navigate Shipping
As a valued member of our Trade community, we understand how important choosing the right shipping option is for your projects and end clients. Here are some tips and terminology to make your shipping process as seamless as possible.
Understanding Terminology
When it comes to choosing the right shipping option, it's important to consider timelines as well the implications of each delivery method.
Learn more about the level of service and timelines of each option before deciding which option is needed for your piece:
- White Glove
- Front Door
- Standard and Express
- Courier
Customized Quotes
We understand the nature of your business and the importance of precise timelines. If the right shipping option isn't pre-quoted on the item page or you don't see an option that fits your needs, you can always request a custom quote.
Here's what you should include:
- Delivery Deadlines and Timelines
- Desired Service Level
- Location and Assembly Limitations and Needs
- Relevant Additional Information
Navigating Customs
Items shipped internationally may be subject to customs duties and sales or Value Added Tax (VAT) set by the destination country.
These fees are not calculated prior to checkout and are in addition to the price shown when checking out.
To avoid any customs delays or issues, we recommend taking an extra moment to verify all contact information, notably the consignee or importer of record.
Peace Of Mind
Our 100+ Trade-specific team members are standing by to make sure your purchase is perfect, every step of the way.
Buyer Protection Guarantee:
- If your item doesn’t arrive as described, we’ll work with you until it meets every expectation.